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Go Home What the World’s Leading Negotiating Expert Didn’t...

PLANK SEPTEMBER 11, 2012

What the World’s Leading Negotiating Expert Didn’t Understand About Negotiating

I never met Roger Fisher, who died last month, nor read his much-acclaimed book on negotiations, Getting To Yes. But I gather he was something of a legend around Harvard and in academic circles in the field of negotiating theory. His death prompted a number of warm pieces about academic negotiations studies, highlighting his role as something of an entrepreneur who devoted his life to searching out conflicts to be resolved and yeses to be gotten. Having plied the waters of Arab-Israeli negotiations for the better part of two decades without much success, I began to think maybe we could have used his help. As my grandmother used to say about chicken soup, it couldn’t hurt.

But the more I think about what’s required to get to a serious negotiation, let alone to reach an agreement, the less enamored I am with the sort of approach to which Fisher devoted his life, the theory, jargon and modeling—let alone the whole academic programs that purport to teach conflict resolution or how to negotiate. Based on my experience, which I concede is limited to Arab-Israeli negotiations, I just don’t think they answer the mail about how and when negotiations can actually work.

That’s largely because real negotiations are often the very antithesis of thoughtful, systematic, rational and intellectually honest exercises. In fact, they’re driven and shaped by factors, such as luck, politics and personality, that are hard to quantify and more experiential than analytical.

Reading Fisher now, I’m not sure what all the shouting was about. Of the four basic concepts he identified for effective negotiations, most seem either too obvious or not applicable to my Middle East experience. For example, the first basic Fisher rule was separate the people from the problem. I assume he means leaders; Good luck with that one. Whether it was Arafat, Rabin, King Hussein or Assad, personality and the self-image of the leader was essential. Ditto for Begin and Sadat. Middle East peacemaking is deeply personal because the stakes (life and death) are so high. Ask Sadat and Rabin, if you could. There’s no way to draw the sharp distinctions Fisher did.

Another Fisher principle was to develop objective criteria so that when there was disagreement, there would be some reasonable baseline to resolve them. If by that Fisher meant that bridging proposals should be designed to accommodate each side’s needs to the extent possible, fine. But how do you determine objectivity when leader A’s position is colored by his emotional identification with an issue (Arafat and Jerusalem) or leader B’s is driven by the need to avoid political exposure (Ehud Barak’s need to make sure Israelis could drive the entire circumference of the Sea of Galilee, thus denying the Syrians a waterline position)? The answer is you don’t.

What you do try to do is to take each side’s unreasonableness and try to convert it to some common ground by showing both sides they might be able to have their needs met through this bridging idea or that. And if it works, objectivity—whatever that means—is not the relevant factor in any event; the sides’ owning the bridging mechanism and being able to sell it, is.

To complete his four key ingredients for effective negotiations, Fisher adds two principles—focus on interests not positions and generate a variety of options before settling on an agreement. Frankly, the entire paradigm seems not terribly relevant to the situations we confronted. Granted, we didn’t have all that much success. But it’s hard to relate the theory of Getting to Yes—at least in Middle East diplomacy—to how and why negotiations work.

Give me a real crisis with enough urgency to invest the parties with ownership, set up a credible process, find a mediator with will and skill, add a little luck, and poof, you too can have a chance at an agreement. Less is more here. Toward that end, here are a half dozen rules of the road on when and how negotiations actually work.

Own up: Former World Bank and Harvard President Larry Summers was right. In the history of the world nobody ever washed a rental car. People really care only about what they own. And without those in conflict actually investing themselves in the need for an agreement, there won’t be one. It’s no coincidence that the only three breakthroughs in Arab-Israeli negotiations (Israel-Egypt; Israel-PLO; Israel-Jordan) came directly between the sides via secret contacts without outside mediation. Indeed, during the first years of the Oslo process, Israelis and Palestinians—to a fault—kept the Americans out.

Timing is Critical: Woody Allen was wrong. Ninety percent of life isn’t just showing up; it’s showing up at the right time. Ownership just doesn’t ripen like an orange on a tree; it’s driven by a sense of urgency, and that means the presence of sufficient pain and gain to change the locals’ calculations. Kissinger was able to negotiate three disengagement agreements in eighteen months because Israelis, Egyptians, Syrians felt compelled in the wake of the costly 1973 war to justify the sacrifices and to stabilize inherently unstable cease-fire lines. If the parties’ sense of urgency isn’t sync—one side feels some and the others don’t, then look out. This is partly what happened at the second Camp David in July 2000, where Barak and Clinton needed an agreement much more than Yasser Arafat needed one.

Nobody Gets 100%: The Rolling Stones got this one right: You get what you need, not always what you want. To do a deal that lasts requires a balance of interests where both leaders can convince themselves they got enough on the substance—and persuade their publics too. A third party mediator can often help to make the sale by being creative in packaging. But the substance has to be real. Sadat got a 100% of Sinai but no deal for the Palestinians. Begin got his separate peace with Egypt and kept the West Bank but had to dismantle every Sinai settlement.

A Credible Process: The so-called peace process—now in a coma—has gotten a bad name. And it’s easy to see why. But if you want to reach an agreement, you’ll need a process that’s credible all the same. Negotiations on complex issues involving identity, religion, security take time. Expectations need to be managed. And there must be a sense that the process—however difficult—is heading toward mutually agreeable goals. It would be nice to think that a process of direct negotiations is also critical to building trust required for an agreement. But this is also where a mediator comes in. Jimmy Carter kept Begin and Sadat apart at Camp David because they didn’t get along. Oslo, the most direct negotiating engagement between Israelis and Palestinians failed because, with no real mediator, it destroyed trust instead of creating it.

The 3rd Party: It would be nice to fantasize that the Arabs and Israelis could do this peace thing without the help of a third party, but history says no. Sure, the two sides often start the process. But the gaps are too wide, the mistrust too deep, and the need for assurances—economic, technical and security assistance—too great to go it alone. The Israeli-Jordanian peace treaty was the exception, a DIY process between two countries that had been cooperating secretly for years.

So there you have it. Save your tuition money; forget the fancy degrees, and above all, if you’re interested in Middle East negotiations, put down those academic books. Get yourself to the nearest video store and rent West Side Story and the Godfather. That’s what real world negotiations look like.

Aaron David Miller is a Distinguished Scholar at the Wilson Center in Washington, D.C. For two decades he served as an adviser on Arab-Israeli negotiations to Republican and Democratic Secretaries of State.

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The Palestinian-Israeli situation is not amenable to negotiation. The Israeli's want to keep Jerusalem. The Palestinians want the Israeli's gone. There's no current "middle-of-the-road" position that will satisfy the Palestinians, no matter what the Israeli's give up. I guess you can conclude, in this situation, there's not enough common goal to have any negotiation theory succeed. That's not a problem with the theory, that's a problem with the situation. You cannot produce a compromise solution, when one side refuses to accept any compromise.

- AllanL5

September 11, 2012 at 7:17pm

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Allan. The Israelis want to keep much more than Jerusalem... and those that don't realize that is a big problem are as much as problem as those who want to see the Israelis gone.

- drofnats1

September 11, 2012 at 7:58pm

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Negotiated solutions are only possible when there is a middle-ground that satisfies enough of the interests of both parties to be worth their pursuing. That is the gain has to proportionate to the pain of the settlement. Israel vs Palestine flunks this test, as others point out above, because Israel and the Palestinians both insist on a end point that is anathema to the other, and neither feels enough pain to give in. It is to the Palestinians pragmatic discredit that they have remained unrealistic and obdurate in the face of some trade-offs that might have set them on the road to recovery as a people. It is to Israel's much greater moral discredit that they are willing to impose a completely unacceptable situation on a large population in the hope that they can over time improve their odds of getting everything they want. That this has led to morally unacceptable reaction by the Palestinians is tragic for both parties. Would that Palestinian leadership understood 30 years ago that the only viable and moral response to Israel's strategy is relentless, in-your-face, non-violent civil disobedience. (Yes, it would have been very hard, harder than I can probably imagine, but I also strongly suspect it would by now have been successful in ending settlements and forcing compromise on the main issues that, absent a morally superior resistance, Israel will never accept.) Back at home, finding a modus vivendi on abortion falls into the same trap. There is an obvious one, that any negotiator or arbitrator would reach for, which is to aggressively minimize abortions by making family planning accessible, affordable and ubiquitous, and accepting some reasonable restrictions on abortions (minor notification rules, counseling for later term abortions, etc). We could probably have halved the number of abortions in the last 2 decades had we tried. But as long as one side insists that ALL abortions are unacceptable and the other that all restrictions are anathema, no negotiations will succeed. You gotta be willing to give a little to get a little, give a bunch to get a bunch.

- IowaBeauty

September 11, 2012 at 8:56pm

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To add to what Iowa teases apart about the abortion debate, the problem with so-called pro-lifers is that of the sublimated agenda, which is that the wanton woman wants to have sex on demand and all efforts at family planning enable her to do so. That is to say, not only are all abortions unacceptable, but ALSO all things short of an abortion are also unacceptable to the activists who sustain the political movement. This is the agenda that Todd Akin, Rush Limbaugh, and "personhood amendments" reveal, and their corrosiveness and deep unpopularity are why the movement was thrown back on its heels with these "tactical missteps" that manage to pithily demonstrate the unvarnished ideology.

- chaitless

September 12, 2012 at 3:46am

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The neglected 800 lb gorilla in the room is culture. Conflict Resolution specialists like Fisher seem to be unaware that their nostrums derive from a specific culture that is not universal. I can understand why academics might not be aware of the particularity of their own assumptions. Unfortunately, diplomats, whose primary job should entail crossing cultural barriers, often assume that the world of diplomacy has its own culture, and that it is universal. Studying the Israeli-Palestinian dispute should mitigate neglect of cultural differences. One hopes that knowledgeable diplomats such as Miller will address the deep-seated cultural differences that lay at the foundation of the Arab-Israeli conflict.

- gmberg

September 12, 2012 at 12:26pm

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Palestinians are not interested in settling the conflict. It's the very existence of the conflict that maintains them as a people. That's why I find beauty's statement that "It is to the Palestinians pragmatic discredit that they have remained unrealistic and obdurate in the face of some trade-offs that might have set them on the road to recovery as a people." rather thin in its understanding of the fundamentals of this conflict. Settlement and compromise, for Palestinians, will mean a whittling away of their national essence. What will they do, how will they survive the elimination of their reason for being, the righteous hatred of Israel as the greatest crime committed against humanity? They are taught to love Hitler, for God's sake. Palestinians have the entire Arab nation behind them, as well as the entire Muslim nation, as well as a large swath of Western Left. They are counting on that mostly unshakable blood-based support to maintain their status as the world's most tragic victims. As long as they enjoy such support, they will never compromise. They cling to their victimhood as if it were a grand prize they deserve. Israel of course can just hand over the keys. People who speak about "Israel's much greater moral discredit" while ignoring all of that will not be too bothered, I suspect. As long as those refugees will not wash up on their shores.

- noga1

September 12, 2012 at 5:43pm

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Be creative. For example, science fiction writers suggested imaginary invasions by aliens, threatening all human life. Humans then forget ethnic/religious/differences to unite against the horrible green worms (or whatever). Then you get to have all your hatreds with no guilt. Join the starship troopers tomorrow! Eat the worms! Thus solving the food problem. And the invading worms sterilize every fourth human. Solving the population problem.

- skahn

September 12, 2012 at 8:08pm

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